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1.
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How are the Top-Rated Products determined?
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All of the products in a category or subcategory are ranked based on their overall star rating.
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2.
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How is a product's average star rating determined?
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The overall star rating is calculated based on the following criteria:
Average product rating, with extra weight given to high quality reviews
Number of reviews about the product
Recency of reviews about the product
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3.
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How do I rate a product?
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On any product page, look for the "Write a Review" link.
Write about your experiences with the product, using the provided guidelines.
Fill in the "Select Your Product Ratings" section of the review submission form.
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4.
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Can I change my rating of a product?
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Yes. If you have written a review of the product, go to the review and click Update. If you have not reviewed the product, go to the product page and select your new rating.
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5.
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How can I see a list of products I have rated?
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To view a list of all the products you have rated so far, click the Reviews written link on your Account Summary page. You can reach your Account Summary page by clicking the view your account link at the top of any page when you are signed in to Epinions.com.
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6.
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How can I see a list of products that another member has rated?
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To view a list of all the products that another member has rated, go to the member's profile page and click the on the number that appears next to Reviews written. In addition, a list of a member's most recent reviews appears just below their personal information.
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Can't find the answer to your questions? Contact community care.
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