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Home > Message Boards > Education > Writing Education Reviews > The Grant Institute, a service of the Institute for Communication Improvement

I cannot comment on the quality of the Grants Institute training sessions. However, their customer service is absolutely a shambles. A number of us traveled to a grants class in Las Vegas in November 2007, the instructor did not arrive and the class was cancelled. No problem so far. However, getting a refund for the class fee and travel funds has not been forthcoming in over three months and I have made weekly contact with them in an attempt to get a refund. I would be careful about doing business with this group. It would seem that there is no one in charge.

Camai

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