I think the COO is trying to help everyone he can. He obviously feels very confident about the product, the policies, etc. as he has given this direct number for anyone here to call at any time.

There is also the fact that he has offered one of the members here to do what he can to insure that one single customers satisfaction. That says alot to me. Alot of good. That says to me that he cares about the people that may be/ are interested in improving their financial state, and that he feels very strongly about the success rate of the customers they have.

I use Mvelopes myself, and I am incredibly happy with the service. Also, all of my technical issues have been handled very quickly and efficiently. I have also DRASTICALLY improved my financial state. I could NEVER be where I am today without using Mvelopes. With what I have done with Mvelopes in the year and half I've been using it, I've saved at least three times more than I ever thought I could. I love the fact that every update they make to the application is free for me, (I don't have to pay for product improvements) and is done automatically.

Also, I love the integrated Bill Pay feature they just released. It's so much more convenient. I don't need to log in more than once now. As a mother, the time saved from that is absolutely priceless. Plus, it adds my bills as pending for me, I don't have to do that anymore. It takes me 5 minutes a day to look at my financial state. That leaves the time I have away from work for my kids.

I highly recommend this service. I personally feel that if you do not read what you are agreeing to, you are asking to be "taken advantage of". I don't feel like the business and their policy is the problem, the problem that I'm seeing here is this: Why would someone provide their credit card information and not read about how and when they are going to get billed on that card in the first place?

WARNING! WARNING! Mvelopes cancels only by live Chat.

How about that text right next to the FREE Trial Billboard?



IF YOU NEED TO CANCEL
Our goal is your financial success. We know that Mvelopes Personal is a key to that success. For that reason, we don't want to lose you as a customer. If you choose to cancel your membership you must contact a customer service representative via live chaton or before your trial period expiration date to avoid being charged. If you are charged after your expiration date, that charge is non-refundable, whether or not you choose to use the service. You can reach a customer service representative during our business hours (M-F from 8 am to 5 pm MT). Please note, due to security reasons, requests for cancellation can only be processed by chatting directly with a Customer Service Representative. As such, cancellation requests transmitted to us by any other means (e.g. email, voicemail, etc.) will not be honored. See Termination & Cancellation under the Terms and Conditions of the Mvelopes Service Agreement (https://my.mvelopes.com/support/user-agree.php).
Thank you again for your order. Please visit us again soon

Your writing is so clear and charming. In each area of possible usage of mvelopes you find a grace and ease of use and excellence in design. Fine lady I admire your reviewing and reporting skill, so exquisite, perfect.

I was curious to ask you if there were anything at all not to love and embrace about mvelopes product. Those unhappy users saying unkind things must all be wrong.