Mercantila

Greetings. Normally, when I see that a product or service has been reviewed many times over and I see that there is a general consensus on the quality of service, I don't bother posting yet another review. However, given my visibility here and a very ...

UPDATED with a response from Mercantila. The Order I placed an on-line order for a “chimenea” (outdoor fireplace) from Mercantila after an Internet search for similar items. Mercantila's price matched that of two other online stores ...

Horrendous experience! I find it hard to believe they are a web-based merchant. I placed an order for a rowing machine with an anticipated ship date of five days. I received a phone message a day later (which unfortunately I didn’t get until a few ...

I purchased a bed, a dresser, and 2 night stands on Dec 23, 2006 expecting delivery in 3-4 weeks. The bed and the dresser arrived on schedule Jan 17, 2007 with NO night stands. After contacting customer service I was told the night stands would ship on ...

This was one of the worst online buying experiences I have ever had. The product was delivered in timely manner, but it was a total nightmare getting my order processed correctly. First, when I ordered a bed frame, everything looked to be fine. But ...

Good website. (Elliptical Superstore) Easy search engine w/helpful descriptions and diverse product selection. Competitive pricing and free shipping a plus. Purchased a Schwinn 418 Elliptical. Great product!! However, the unit did not ship the same ...

I am filing a complaint with the FTC. The worst experience I have ever had with an online merchant. No accountability to the customer for their (Mercantila) mistakes. I ordered a ProForm elliptical trainer which was supposed to ship via Fed Ex Home the ...

I had a similar experience to others, it seems. No tracking number was ever sent to me. I wish I'd read these reviews first. What a nightmare. It took me eight phone calls and who knows how many precious minutes to find someone who was willing to be ...

DO NOT buy from them at any COST. I wanted to order a pool table and looked around, found their site. 110% price match and free shipping drew me in! Called up to get the price match, got a good deal instead b/c of their guidelines. Was told it was in ...

Purchase of ProForm Elliptical 900 Cardio Cross machine on the Elliptical Trainer Superstore (ETSS) website was effortless and I got decent information from the site. Auto-follow-up messages from the ETSS/Mercantila web purchase, while nicely done ...

Mercantila - NEVER AGAIN will I shop with this vendor. I ordered a Needak Trampoline on March 1 I called on March 7th looking for a tracking number since I never received an email. I was told it was shipped and I would be receiving an email that day. ...

Mercantila promises the world and always tells you items are in stock. Don't believe them! I ordered an in-stock Christmas gift on December 13th that was supposed to have a 2 - 5 day processing time. Well, they "scheduled" it to ship out on Dec 21. I ...

"Mercantila inadvertently placed an identical order to mine. Upon receiving e-mail notification that they were processing an order for two elliptical trainers, I immediately contacted Mercantila by phone and by their e-mail. I was told the duplicate ...

Mercantila is the parent company of www.pilates-exercise-direct.co m PLEASE DO NOT BUY MERCANTILA The website gives you the impression that they sell pilates equipments and accessories. In fact, they only provide a front or a website for you to place ...

I do a lot of Internet shopping and my experience with Mercantila was the WORST experience I have ever had. This company is one of the reasons that people are wary of shopping on the Internet. I placed my order and received confirmation that it was ...